White Papers & Articles

Full Spectrum eDiscovery: Getting Beyond Routine Tools to Extraordinary Practices (416 KB)
Priscilla Emery, president of e-Nterprise Advisors, cites litigation technology trends and shares new perspectives on the eDiscovery software buying criteria that should be considered alongside a product's alignment with the Electronic Discovery Reference Model (EDRM).

Bringing eDiscovery In-House: Risks and Rewards (760 KB)
Written by the creator of the Electronic Discovery Reference Model (EDRM), this in-depth publication addresses how legal professionals and organizations confronted with e-discovery must be able to interpret e-discovery within the context of actual expected processes, inherent risks, and the available technical solutions that can support relevant activities.

Bridging the Gap between Legal and IT (983KB)
This paper is called ‘Bridging the Gap’ because it quickly becomes clear to companies like ZyLAB that there are divisions – of pressures, of requirements, of objectives and of attitudes – between the various groups within a large company who have some interest in information management.

How to Deal with Social Media in the Workplace (772KB)
This whitepaper presents an overview of the current situation and provides companies insight into how clear internal policies and software to support the preservation and production of business’s social data can help organizations manage social media in a business environment.

The Expanding Role of Records Management (704KB)
This white paper provides a general overview of how implementing a comprehensive records management solution, supported by enterprise search and advanced content analytics, can lead to better overall knowledge management and optimized pro-active e-discovery capabilities, minimized legal risks and an enhanced profit potential.

From Litigation Response to Litigation Readiness (745KB)
This white paper discusses how bringing eDiscovery in-house now helps to prepare organizations for future litigation. There are many similarities among the technologies and processes used to respond to specific legal matters and foster proper information management that simplifies future litigation responses.

Getting More from SharePoint Repositories (704KB)
This technical white paper addresses how ZyLAB technology enhances the SharePoint solution through its endurable and sustainable archiving and searching functionality which make it easier and cost-effective to manage the growing volumes of collaborative information.

Text Analytics: The Next Step in Search  (948 KB)
Originally published in KMWorld Magazine, this white paper discusses how meta-data, language patterns and other often-overlooked document characteristics can be mined for valuable insight into an organization’s information assets or for determining relevance to litigation.

The Importance of Destruction to Records Management (100 KB)
This paper highlights the concept of “the art of destruction” and its relationship to proper records management and eDiscovery response. With data volumes growing exponentially, implementing filing plans and adhering to retention and disposition schedules is increasingly important to managing risk and costs.

Investigate or Get Investigated  (108 KB)
This white paper discusses the impact the credit crisis has had on IT investments, specifically, why most organizations involved in financial (and related) sectors are investing in robust enterprise search technology to manage documentation and information related to an investigation or lawsuit.

Why Web Search Is No Replacement for Legal Search   (103 KB)
This white paper explores the eDiscovery ramifications caused by the fundamental differences between legal search tools that return all potentially relevant hits and common Web search tools designed to deliver only the most popular hits.

Managing Identification and Legal Hold with ZyLAB  (878 KB)
This technical white paper specifically documents how ZyLAB technology is aligned with the Electronic Discovery Reference Model (EDRM) and how its modules help to automate processes like Identification, Collection, Preservation, Processing, and Review.

Maintain Control During eDiscovery  (100 KB)
This paper discusses the cost savings and strategic benefits achieved by organizations that choose to manage at least a portion of the eDiscovery process in-house. Specifically, organizations benefit from the information management principles that are leveraged when responding to a specific legal matter.

Records Management, Enterprise Search and KM  (281 KB)
Originally published in KMWorld Magazine, this white paper explores an integrative records management approach and how it can lead to enhanced competitiveness, more agility to meet specific customer needs, minimized legal risks, and higher profits.

The Evolution of Enterprise Search  (283 KB)
This paper outlines the key components of enterprise search platforms and helps the reader consider whether their specific search requirements warrant a specialty search solution as opposed to a broad, enterprise-wide search system.

Efficient and Cost-effective E-mail Management with XML  (235 KB)
Originally published in KMWorld Magazine, this paper discusses the factors for developing and deploying an e-mail management solution, including assessing the business drivers, compliance requirements, and technical obstacles, and considering an open, XML-based or a proprietary solution.

Enterprise Search is Only the Start of eDiscovery and Investigation  (294 KB)
This paper profiles the enormous information management challenges faced by investigators into Enron and the International Criminal Tribunal for the former Yugoslavia and how enterprise search technology was paired with broader technology for capturing, browsing, and disclosing vast amount of relevant information.